Refunds and Returns Policy for AI Platter LLP

Last Updated: January 27, 2024

Welcome to AI Platter LLP (“us,” “we,” or “our”). We are committed to providing you with the best learning experience. If you are not entirely satisfied with your purchase of recorded and live classes (digital products), we’re here to help.

1. Eligibility for Returns and Refunds

1.1 Digital Products

  • Refunds and returns are applicable only to recorded and live classes (digital products) purchased on aiplatter.in.

2. Refund Process

2.1 Initiation

2.2 Information Required

  • Provide your order number, the name of the class, and a brief description of the reason for your refund request.

2.3 Review

  • We will review your request and respond as quickly as possible.

2.4 Approval

  • If your refund is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.

3. Returns Process

3.1 Initiation

  • Returns are not applicable for digital products. However, if you encounter any issues accessing or downloading your purchased class, please contact us at aiplatter.in@gmail.com for assistance.

4. Fees and Costs

4.1 No Return Fees

  • AI Platter LLP does not charge any fees for returns.

4.2 Processing Fees

  • Refunds may be subject to processing fees imposed by payment processors. These fees are beyond our control and will be deducted from the refund amount.

5. Product Requirements

5.1 Access Requirements

  • Ensure that your device meets the technical requirements for accessing and participating in the digital classes. AI Platter LLP is not responsible for any issues arising from incompatible devices or software.

6. Customer Support

6.1 Contact Information

  • If you have any questions or need assistance, please contact us at:

7. Timeframes

7.1 Refund Timeframe

  • Refunds will be processed within 7-14 business days after approval.

7.2 Response Time

  • We aim to respond to refund and return requests within 48 hours.

8. Fair Use

8.1 Reasonable Requests

  • We reserve the right to deny excessive refund requests or those not made in good faith.

9. Changes to the Policy

  • We may update this Refunds and Returns Policy from time to time. Any changes will be effective immediately upon posting on our website.

Thank you for choosing AI Platter LLP for your learning journey. If you have any further questions, please do not hesitate to reach out to us.

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